10 WAYS WE’RE DIFFERENT THAN OTHER ENERGY BROKERS AND CONSULTANTS
(1) We Can Usually SAVE YOU MORE MONEY THAN ANYONE ELSE... Because WE SPEND MORE TIME ON YOUR ACCOUNT
We've learned that the key to saving you more money is to spend more time working on your account.
This is because the best opportunities for you to save more money are usually not obvious or easy-to-find.
Most energy brokers and consultants aren't willing to spend more time on your account because they're in the volume business. They're willing to spend some time on your account - usually just enough to get you a decent result... but they won't spend enough time to find the best opportunities that can help you save a lot more money.
That's what we do. We spend more time on your account because we're NOT in the volume business. We're in the "maximize results for every client business." We're in the personal service and personal touch business. If these are the things you want, or you'd just like to learn more, schedule a free consultation with us now.
(2) What's Best For Your Company... Not What Makes Us The Most Money
We've advised many of our clients, at certain times, to NOT make a change, and just stay with their default utility company, even though we made no money from this advice. (Click here to see proof)
We do this because it's the right thing to do.
And because it's the best thing for your company.
And because we take a very long-term approach to client relationships.
We view you and every one of our clients as someone we'd like to work with for the next 30, 40, even 50 years.
(3) We Take FULL Responsibility For All Problems
An example: It came to our attention that a client of ours, who was a tax-exempt organization was being charged taxes by their energy supplier.
In this situation, MANY energy brokers would just tell you about the problem, give you the phone number of the supplier, and tell YOU to call them to get it fixed.
And you might literally spend HOURS trying to get this problem resolved, between finding the right person to speak to at the supplier, waiting on hold, emails, voicemails, etc. HOURS of your valuable time spent fixing a problem that your energy broker should be responsible for.
We take FULL responsibility for all problems that arise, we handle EVERYTHING for you, and we work on it until the problem is fully resolved...
...BECAUSE THAT'S OUR JOB.
Unfortunately, many energy brokers and consultants don't see it that way, or don't care.
(4) YOU Determine Your Level Of Involvement
Many of our clients don't want to be involved in the details. They trust that we're maximizing their savings and protection, and prefer to let us do the work for them, so they can spend more of their time running and growing their businesses.
But some of our clients like to be more involved, and we welcome that.
Working with us, you can determine your level of involvement from "hands off" to "roll your sleeves up and work on every detail with us."
We're fine with either, and anything in between - just let us know!
(5) We Won't Always Agree With You
We believe it is our fiduciary duty to use our expertise and experience to always give you the advice that is in the best interest of your company... whether you agree with it or not.
Ultimately, the decisions for your business are yours to make, but if we disagree with something, we're always going to RESPECTFULLY and DIPLOMATICALLY voice our opinion, recommend the course of action we would take instead, and explain why.
(6) Most Energy Brokers "Give Quotes" Too Quickly
We can almost always save you more money AFTER we learn more about your company, your current conditions, and your future plans.
Most energy brokers just get your bill and contract and "go shopping" for quotes from suppliers.
They don't ask you enough questions. They don't ask you the right questions. And they don't gather the right information from you before they "get you a quote."
Time and time again we see them missing opportunities that could save you a lot more money.
We know we sound like a broken record, but the more time we spend on your account, the more money we can save you. Book a free consultation now to see for yourself...
(7) CUSTOMIZED Customer Service
Part of our promise to you is providing frequent and regular communication, and that you will always have a single point of contact in our company, but those things are just the beginning...
We've learned that people like customer service delivered in different ways. Some people want a quick summary report. Some people want a detailed, longer report. Some people like regular, proactive check-in calls. Some people like to be left alone.
We want to deliver customer service the way YOU want it, so YOUR life is easier.
(8) We Review Your Account Consistently And Frequently
Every quarter we review your account to:
Make sure your supplier has made no mistakes in any of your bills
Make sure your contract is performing as it should
Hold ourselves and our recommendations accountable
(9) We Explain Everything We're Doing In Simple, Plain English
Unless you tell us you don't need it, we'll take time to slowly and carefully explain to you everything we do related to your account.
We explain the analyses we've performed on your business and energy needs, how we arrive at our pricing numbers, and especially any new contracts and terms that we're recommending, so you can understand everything and feel comfortable that you can make an intelligent, informed decision.
(10) Long-Term Approach
We love saving our clients lots of money as quickly as possible.
But we always take a long-term approach.
Many energy brokers and consultants feel like they have to show you impressive short-term savings, so they might recommend contracts that look good in the short term, but won't perform well over a longer period.
We want to show you those short-term, impressive savings too - and we almost always can...
...but we also know that the way to save you the MOST money is to put you in the contracts that perform best over the long-term, which also provides more protection for your business.